Washington, District of Columbia Local City Guide & Company Reviews

Piaf Salon - The Worst Spa Experience Ever! Like most people these days I have a busy life with the rigors of work and my commitment to my family. Therefore, in those rare occasions when I am able to do something nice for myself, like get a massage, I relish it. My visit to Piaf Salon and Day Spa was the worst spa experience that I have EVER had and left me feeling worse than I did when I got there. The room was a mess and not at all relaxing; there was not the typical soft music that accompanies a massage. The only noises were the radio that could be heard from the salon and the people who were conversing loudly outside of the massage room the entire time. As if that was not enough, when I was finally able to relax a bit, another staff member of the salon knocked on the door and could be heard outside saying, "Oh no. Not again." The massage therapist opened the door to a barrage from her colleague. "I told you to tell me when you are here. I need all of my stuff." The therapist closed the door and tried to get her things for her, but a moment later the woman walks in and says, "Don't worry. I'm a girl too. I'm not looking." and proceeds to grab her things with a running narrative. "My stuff is all over the room. Hand me my magazine. I need that too. You need to tell me when you are here..." They even rolled her cosmetic cart out. On and on; you get the picture. It was impossible to relax after that. What made it even worse was the response of the manager, Lisette Attias. I asked the massage therapist if I could speak to the manager. She came back and said that she told the manager what happened and she said she was sorry. If I still wanted to talk to her I could go back to where she was sipping a beverage and chatting with other stylists in the salon. I went back to speak to her and she was entirely indifferent and said, "She didn't know you were in there." The saving graces of this establishment were the massage therapist who was trying her best to make the experience pleasant despite the horrible surroundings and the receptionist who was deeply apologetic. I will NEVER return to that place. It was awful!